Privacy Policy & your Contract Agreement

Your information is collected so that the Migrant Business Support project can carry out it’s functions. Your information will be handled in accordance with the principles and laws of data protection. How we share and store your data is outlined in the Privacy Policy that you will have received.

Your personal information is collected when you sign up for the Migrant Business Support Project so that we can offer you services and support to support the launch, stabilization, and growth of Third Country Nationals (TCN) business’ in the form of business specific expert knowledge, support and skills training and upskilling existing business support infrastructure.

Please read the Privacy Policy below with information on how your data is stored and shared.

By signing the below the client and the facilitator agree that:

1. The client has read and understood the Privacy Policy and how their data is stored and shared

2. The client responses, information and priority status are provided to, and recorded by, the Facilitator are accurate

3. The facilitator will maintain contact with the client to monitor progression, gather evidence and offer additional support during the duration of the project (01/01/2021 – 31/01/2023)

Customer NameCustomer SignatureDate Signed
   

ACH Privacy Notice – Migrant Business Support Project.

ACH complies with the Data Protection Act and GDPR law and is registered with the Information Commissioner’s Office (ICO) as a Data Controller. This Privacy Notice explains how we will use your personal information, what for, and who we will share it with as part of the EDEBS Project.

Why we collect Personal Data about you

Your personal information is collected when you sign up for the Migrant Business Support Project so that we can offer you services and support to support the launch, stabilisation, and growth of Third Country Nationals (TCN) business’ in the form of business specific expert knowledge, support and skills training and upskilling existing business support infrastructure. This project will be running from the 1st January 2021 until the 31st of December 2022. 

We use this information to:

  • Decide who is eligible to take part and be supported in the project
  • Provide you with services you need to start or build your existing business
  • Match your needs with project activities and offer further advice and guidance
  • Assess your progress whilst on the programme
  • Allow the Facilitators to provide bespoke support for you
  • Help us to develop and improve our services
  • Complete reports for the Accountable Body, the Asylum, Migration and Integration Fund (AMIF) and the UK Responsible Authority (UKRA).

What personal information do we collect about you?

We collect the following information:

  • Full name(s)
  • Contact details
  • Place, Date of Birth and Age
  • Arrival date in the UK
  • Biometric resident permit number (Photograph or Scanned copy of Biometric Card with picture covered)
  • Residential PostcodeGenderNationality, Country of Origin
  • Country of Birth

We also collect the following information from you to help us provide you with the services you need:

  • Start date of involvement with programme
  • End date of involvement with programme
  • First Language and Second Language
  • Referral Source
  • Highest level of educational / work-related qualification
  • ESOL/English Level
  • Challenges and barriers you face in relation to business start-up/existing business support
  • Employment Status and employment plans
  • Business’ start up or existing business’ plans and support that you need
  • Progression plans will be updated throughout to track your progress and what support that you need
  • Email communication
  • Contact and activity logs through CRM system
  • Employer declarations
  • Wage slips providing proof of employment
  • HMRC registration
  • Certificate copies (accredited provision)
  • Digital badges (non-accredited provision)
  • Recorded video conferencing sessions
  • General updates on engagement across the project

Who we share your personal information with?

Asylum Migration and Integration Fund (AMIF):

Article 56 of the Asylum, Migration and Integration Fund (AMIF) regulations require the UK Responsible Authority (UKRA), as the managing authority for the programme, to monitor and evaluate AMIF-funded activities. To conduct monitoring and evaluation (including the summative assessment) and to ensure compliance, the collection of personal data is required. Beneficiary data will be shared with Ecorys, Ecoryshave been commissioned to conduct the final evaluation for the project, Ecorys will handle personal information for the performance of its task of completing the final evaluation of AMIF, carried out in the public interest.

Please click on the link provided to find out how they use the data: Asylum, migration and integration fund: privacy notice – GOV.UK (www.gov.uk)

The University of Bristol:

Data will be shared with the University of Bristol for research purposes.  The University will abide by all legal, ethical, privacy and GDPR requirements in the process of collecting, generating, and storing data.  Anonymised data may subsequently be made available via the University’s Research Data Repository, data.bris (https://data.bris.ac.uk/data/), for research purposes only.

The University of Bristol’s Ethics of Research Policy and Procedure document is available at: http://www.bristol.ac.uk/research/support/governance/ethics/ethics.html

The West of England Combined Authority

The West of England Combined Authority Growth hub work in partnership with ACH and will be storing all data on ACH CRM system, Salesforce. All data will be stored for 8 years from the project end date; until 31st December 2031.

How is your data stored?

All data is stored on a 265 bit encrypted CRM system, Salesforce.

How long will we keep your information? 

Your personal information will be kept by the Migrant Business Support project until 31st December 2031, to fulfil audit requirements by our funder, AMIF.

All anonymised data that University of Bristol uses for research purposes will be kept for 20 years upon project completion.

Your Rights

You have the right to:

  • Ask to see the personal information we hold about you
  • Ask us to change information we hold about you if it is wrong
  • Ask us to limit the way we use your personal informationData portability (have your data transferred to another authority)
  • Complain to the Information Commissioner’s Office

To exercise any of these rights please contact Julia Dixon-Barrow via E-mail: julia.dixon-Barrow@ach.org.uk

Complaints

You have the right to submit a complaint if you are unhappy with the way your request is handled or disagree with a decision made by the council regarding your data. In these circumstances you can contact Abdi Mohammed from ACH Data Protection Team (DPO) and request a review of the decision: abdi.mohamed@ach.org.uk: 0117 954 0433

If you are not satisfied with any outcome from the DPO you may wish to apply to the Information Commissioners Office at:

The Information Commissioners Office,

Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.

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