training

We have a range of workshops and one-to-one sessions to cater for your individual needs.

 

Virtual One-to-one Advice Sessions

Whether you are starting a new business or have been running your company for 20 years, our experienced business advisers are available to discuss any business-related issue with you in a confidential meeting.

Simply book an advice session and we will be pleased to help, whether it is human resources, marketing, finance or other challenge you are facing. If we are unable to provide the answer in the meeting, we have specialist advisers available to help.

Workshops

Please note that all our face-to-face workshops are on hold due to COVID-19. We are working hard to get our workshops online. Please scroll down this page to find out which webinars are now live.

We have a wide range of half-day and one-day workshops, which will give you a whole host of tools with which to start or progress your business.

Our trainers are all experts in their fields and workshops are hands-on, so you will leave each workshop with a plan in place of how to make progress. If you are based in Bath and North East Somerset area you might be entitled to funded support.

Find below a list of workshops we currently run. We regularly add new workshops onto the programme so why not sign up for our newsletter or follow us on social media to keep up to date on what’s new on offer.

1 HOUR Webinar 

LinkedIn Webinar

9th June 10am – 11am

Many people have set up a LinkedIn profile, have a few connections but then what? This hands-on 1 hour workshop will focus on getting the best out of LinkedIn.

During this webinar we will cover:

Z

An overview on the benefits and results you can expect

Z

Building an effective profile page

Z

Growing and nurturing relationships with your connections, who to connect with and why

Z

Targeting your audience, market and identifying opportunities

2 HOUR WEBINAR

Starting in Business

 4th of June 2pm-4pm

This workshop helps aspiring entrepreneurs understand what it means to set up and run a business. Starting with enjoyable and interactive one hour session we will introduce you to the basic concepts of running a business and help you decide whether it is right for you.

After you have attended this event you will:

Z

Have a better understanding of what starting a business will mean to you.

Z

Know what you need to do to make it successful.

Z

Know what you need to do to plan the business.

Z

Know what you need to do to execute the plan.

Z

Know what you need to do to plan the business.

2 HOUR WEBINAR

Starting in Business

 4th of June 2pm-4pm

This workshop helps aspiring entrepreneurs understand what it means to set up and run a business. Starting with enjoyable and interactive three hour session we introduce you to the basic concepts of running a business and help you decide whether it is right for you.

After you have attended this event you will:

Z

Have a better understanding of what starting a business will mean to you.

Z

Know what you need to do to make it successful.

Z

Know what you need to do to plan the business.

Z

Know what you need to do to execute the plan.

Z

Know what you need to do to plan the business.

1 hour WEBINAR

How to Make a Website Great

28th May 10am – 11am

Your website is one of your keyways to reach out to existing clients and new prospects. Although most websites look good they often fail to deliver meaningful business results.

This webinar will help you to:

  • Understand how people “read” web pages
  • Understand how people are actually using your website
  • Show you examples of good and bad web design
  • Show you how to make sure your website provides everything your customers require to make a decision as to whether to engage with you and/or buy from you
  • Give you simple tools that you can use to measure the effectiveness of your website
  • Understand how to turn visitors into customers

1 hour WEBINAR

How to Make a Website Great

28th May 10am – 11am

Your website is one of your keyways to reach out to existing clients and new prospects. Although most websites look good they often fail to deliver meaningful business results.

This webinar will help you to:

  • Understand how people “read” web pages
  • Understand how people are actually using your website
  • Show you examples of good and bad web design
  • Show you how to make sure your website provides everything your customers require to make a decision as to whether to engage with you and/or buy from you
  • Give you simple tools that you can use to measure the effectiveness of your website
  • Understand how to turn visitors into customers

 1  Hour WEBINAR

Facebook for Beginners – a webinar for small businesses

2nd of June 10am-11am

This course is aimed at those who have already set up a Facebook business page and would like to know how to best use it to reach their potential customers.

We will cover:

Z

Moving between personal and business accounts

Z

Navigation around a business page and which feature to utilise

Z

Types of posts

Z

Content ideas

Z

Getting your posts seen

1 Hour WEBINAR

Facebook for Beginners – a webinar for small businesses

2nd of June 10am-11am

This course is aimed at those who have already set up a Facebook business page and would like to know how to best use it to reach their potential customers.

We will cover:

Z

Moving between personal and business accounts -

Z

Navigation around a business page and which feature to utilise

Z

Types of posts

Z

Content ideas

Z

Getting your posts seen

1 hour Workshop

5 Blogging Myths – Introduction to Blogging

16th of June 10am-11am

If blogging is on your radar but you don’t know how to make it work for your business, join this introductory session and Q&A.  We will tackle the 5 most common myths and misconceptions about blogging for business, with plenty of pro tips and actionable information.

 Perhaps you’re worried blogging will take too long?

Or you don’t know what to talk about or how to make it interesting?

 Maybe you’re unsure how long a blog should be or how often you need to do it?

 Perhaps you don’t know what a blog is and why you would consider it?

 We will cover all above questions and more in this short but insightful webinar.

1 hour Workshop

5 Blogging Myths – Introduction to Blogging

16th of June 10am-11am

If blogging is on your radar but you don’t know how to make it work for your business, join this introductory session and Q&A.  We will tackle the 5 most common myths and misconceptions about blogging for business, with plenty of pro tips and actionable information.

 Perhaps you’re worried blogging will take too long?

Or you don’t know what to talk about or how to make it interesting?

 Maybe you’re unsure how long a blog should be or how often you need to do it?

 Perhaps you don’t know what a blog is and why you would consider it?

 We will cover all above questions and more in this short but insightful webinar.

All Day Workshop

Business Essentials for New Businesses

 On hold due to COVID-19

A one-day workshop following on from the Starting in Business workshop. This is a practical workshop which will provide you with the essential tools and information you need to set up and run your new business.
During the day, we will explore key topics such as:

Z

Planning your business

Z

Understanding your customers

Z

Marketing your business

Z

Creating the right image

Z

Planning the numbers

Z

How to keep adequate financial records

Z

Tax issues for start ups

Z

Action planning & next steps

 

All Day Workshop

Business Essentials for New Businesses

On hold due to COVID-19

A one-day workshop following on from the Starting in Business workshop. This is a practical workshop which will provide you with the essential tools and information you need to set up and run your new business.
During the day, we will explore key topics such as:

Z

Planning your business

Z

Understanding your customers

Z

Marketing your business

Z

Creating the right image

Z

Planning the numbers

Z

How to keep adequate financial records

Z

Tax issues for start ups

Z

Action planning & next steps

 

3 hour Workshop

Win More Customers

On hold due to COVID-19

This 3 hour workshop is for you if you want to increase your customer base and learn how to go about it professionally and legally.

During this workshop you will cover:

Z

How to identify potential customers and understanding their needs

Z

Understanding the sales process, customer buying behaviour and decision making

Z

Understanding the different marketing methods to reach your potential customers

Z

Implementing and using a CRM database

Z

LinkedIn and other social media platforms - benefits and results

Z

How to plan and implement a marketing campaign

Z

Sales closing techniques - asking for the business

Z

Keeping it legal - General Data Protection Regulations (GDPR) and changes in the law

3 hour Workshop

Win More Customers

On hold due to COVID-19

This 3 hour workshop is for you if you want to increase your customer base and learn how to go about it professionally and legally.

During this workshop you will cover:

Z

How to identify potential customers and understanding their needs

Z

Understanding the sales process, customer buying behaviour and decision making

Z

Understanding the different marketing methods to reach your potential customers

Z

Implementing and using a CRM database

Z

LinkedIn and other social media platforms - benefits and results

Z

How to plan and implement a marketing campaign

Z

Sales closing techniques - asking for the business

Z

Keeping it legal - General Data Protection Regulations (GDPR) and changes in the law

 

4 hour Workshop

Creating Content for Digital Marketing

On hold due to COVID-19

This workshop is for businesses looking to grow, raise awareness or enhance their digital presence, through creating compelling content online.

Marketing in the digital space offers many opportunities to businesses, but poorly planned and written content can do more harm than good to your business. Learn how to write inspiring content for variety of digital marketing channels such as websites, blogs, social media and email.

The outcome of the workshop is to understand how Digital Marketing is much more than just a website; but using its potential to bring in, and retain, customers to grow your business.

All Day WorKSHop

Finance Essentials for Business Owners

On hold due to COVID-19

If you find business finance and forecasting daunting or want to understand what your bookkeeper or accountant is telling you, this workshop is for you.

By the end of the workshop you will:

Z

Have an understanding of commonly used business financial terminology

Z

Understand the importance of and difference between cash & profit

Z

To be able to set up and complete a cash flow

Z

To be able to complete bookkeeping tasks & understand the importance of financial record keeping

Z

To be able to cost & price your product or service

All Day WorKSHop

Finance Essentials for Business Owners

On hold due to COVID-19

If you find business finance and forecasting daunting or want to understand what your bookkeeper or accountant is telling you, this workshop is for you.

By the end of the workshop you will:

Z

Have an understanding of commonly used business financial terminology

Z

Understand the importance of and difference between cash & profit

Z

To be able to set up and complete a cash flow

Z

To be able to complete bookkeeping tasks & understand the importance of financial record keeping

Z

To be able to cost & price your product or service

3 Hour WorKSHop

The Customer Service Experience

On hold due to COVID-19

The Customer Service Experience Workshop is for employees working within retail, care, tourism and hospitality in the Bath and North East Somerset area.

What’s covered?

Z

Understanding what excellent customer service looks like

Z

Ensure first impressions leave a lasting impression (for the right reasons!)

Z

Building rapport and customer relationships

Z

Understanding the needs of your customers through appropriate questioning

Z

Active Listening

Z

Setting and managing customer expectation

Z

How to deal with customer dissatisfaction and complaints

Z

Get customer focused yourself Happy Staff = Happy Customers

Z

Implement memorable customer service experiences into your business - Go The Extra Mile!

Z

Individual and company action planning for the future

3 Hour WorKSHop

The Customer Service Experience

On hold due to COVID-19

The Customer Service Experience Workshop is for employees working within retail, care, tourism and hospitality in the Bath and North East Somerset area.

What’s covered?

Z

Understanding what excellent customer service looks like

Z

Ensure first impressions leave a lasting impression (for the right reasons!)

Z

Building rapport and customer relationships

Z

Understanding the needs of your customers through appropriate
questioning

Z

Active Listening

Z

Setting and managing customer expectation

Z

How to deal with customer dissatisfaction and complaints

Z

Get customer focused yourself Happy Staff = Happy Customers

Z

Implement memorable customer service experiences into your business - Go The Extra Mile!

Z

Individual and company action planning for the future

ALL DAY WORKSHOP

Strategy and Business Planning

On hold due to COVID-19

This workshop is aimed at owners of established businesses looking to grow – by whatever measure you use. It could be turnover, staff, number of outlets or any other variable that you want to increase, but the bottom line is the real key.

This workshop will outline the steps you need to take to move closer to your goals and help you understand some of the challenges you could face in transforming your business.

Strategy and Business Planning

All Day Workshop

On hold due to COVID-19

This workshop is aimed at owners of established businesses looking to grow – by whatever measure you use. It could be turnover, staff, number of outlets or any other variable that you want to increase, but the bottom line is the real key.

This workshop will outline the steps you need to take to move closer to your goals and help you understand some of the challenges you could face in transforming your business.

3 HOUR Workshop

LinkedIn

On hold due to COVID-19

Many people have set up a LinkedIn profile, have a few connections but then what? This hands-on 2 hour workshop will focus on getting the best out of LinkedIn.

During the first half of the workshop we will look at the theory:

Z

An overview on the benefits and results you can expect

Z

Building an effective profile page

Z

Growing and nurturing relationships with your connections, who to connect with and why

Z

Targeting your audience, market and identifying opportunities

The second part of the workshop will be an opportunity for you to update your profile, explore how LinkedIn can work for you and your business with an expert trainer on hand to help.

3 Hour WorKSHop

Running An Environmentally Conscious Business

On hold due to COVID-19

With environmental responsibility headlines hitting the media on a daily basis it’s becoming hard to ignore the importance of sustainability. Taking environmental sustainability into consideration at this critical stage of starting your new business can give a competitive advantage as well as provide moral satisfaction that you are doing your bit.

As a funded project, this programme offers attendees of established businesses the opportunity to obtain the ‘Planet Mark Start Sustainability Certification’ – https://theplanetmarkstart.com – by attending a morning-long Workshop session, and then making a sustainability pledge that embraces the ‘Measure, Engage, Communicate’ model.

The session particularly explores the Marketing, Branding & Communication opportunities that a Sustainability strategy can provide.

3 Hour WorKSHop

Running An Environmentally Conscious Business

On hold due to COVID-19

With environmental responsibility headlines hitting the media on a daily basis it’s becoming hard to ignore the importance of sustainability. Taking environmental sustainability into consideration at this critical stage of starting your new business can give a competitive advantage as well as provide moral satisfaction that you are doing your bit.

As a funded project, this programme offers attendees of established businesses the opportunity to obtain the ‘Planet Mark Start Sustainability Certification’ – https://theplanetmarkstart.com – by attending a morning-long Workshop session, and then making a sustainability pledge that embraces the ‘Measure, Engage, Communicate’ model.

The session particularly explores the Marketing, Branding & Communication opportunities that a Sustainability strategy can provide.

If your business is based in Bath and North East Somerset you may be entitled to free business support. Visit our Funded Support page to find out if you meet the criteria.

Get In Touch

Why not get in touch to see how we can help your business to flourish and grow.

Customer Services
Tel: 01225 580850
email: info@coolventures.co.uk

Registered address: Old Bank House, 79 Broad Street, Chipping Sodbury, Bristol BS37 6AD

Company registration number: 07713005