John and his wife Nathalie have always shared a deep passion for helping others. Their journey into the world of home support services began with a simple but powerful idea: to offer reliable, compassionate assistance for people who needed help with everyday tasks like gardening, shopping, prescription collection, and general home support.
But they didn’t want to create just any home support service. They envisioned a service built on continuity, trust, and companionship, where clients didn’t just receive a service—they felt truly supported.
However, as with any new business, their dream came with its own set of challenges. With no prior experience in marketing or business development, they struggled to establish an online presence and reach potential clients, particularly in rural areas. Defining their brand and creating the right marketing materials felt daunting.
Turning to Bath & NES Business Support for Help
Determined to overcome these obstacles, John and Nathalie turned to Cool Ventures and their fully funded Bath & North East Somerset Business Support Service. The support was exactly what they needed to take their idea and turn it into a reality.
They received invaluable one-to-one business coaching from Cool Ventures’ outreach business advisor, Rachel Sweet, and attended practical workshops designed to develop key business skills.
Together, they worked on creating a marketing plan, built their brand identity, and designed eye-catching business cards and leaflets. They also set up a Facebook business page to extend their reach beyond the local community and into the online world.
Turning Challenges into Success
With the support from Cool Ventures, John and Nathalie began to see tangible results. They established a clear business identity and started marketing their services within the local community. Slowly but surely, their vision for Somer Valley Home Support began to take shape.
While Nathalie focuses on hands-on care and building meaningful relationships with clients, John not only provides care but also manages the administrative and marketing side of the business. Their complementary roles ensure that clients receive the personal, high-quality service they strive to deliver.
“Cool Ventures has been invaluable in helping us develop our business. From marketing to branding, their support has given us the confidence to move forward. Without their help, we wouldn’t be where we are today.”
John, reflecting on the support they’ve received.
What’s Next?
With a solid foundation now in place, John and Nathalie are focused on expanding their client base. They are excited to take things one step at a time, always with their goal of providing exceptional service to those who need it most.
Somer Valley Home Support
+44 7758 058630
Facebook: SommerValleyHomeSupport
The Bath & North East Somerset Business Support Service is available to all residents with a business idea. Access up to 12 hours of fully funded support today and turn your vision into a reality.
Fully funded by the UK government through the UK Shared Prosperity Fund.
