frequently asked questions

All about our support: what you need to know
What are the eligibility criteria?

You are eligible for the support if you or your business is based within the South Gloucestershire or Bath & North East Somerset Council boundaries. A full address will be required to register for support.

Bath & North East Somerset Business Support is available to all residents, small business owners, sole traders, small third-sector organisations, and community groups.

South Gloucestershire Business Support is available to all residents, small businesses, sole traders, and small third-sector organisations with a trading arm.

How can I participate in the programme?

The first step is to register for the funded business support by completing our online registration form, which you can access here.

Once registered, you can book our workshops through our website via Eventbrite. You’ll also receive an email with more details on how to join the workshops.

What does 12 hours of free business support entail?

You can use your 12 hours of free business support by attending our online and in-person workshops or accessing 1-to-1 support.

Most workshops are 3 hours long, so you can book up to 4 workshops.

If you’re a pre-start client, you’ll be eligible for an additional 12 hours of support once your business is registered with HMRC, or in other words, once you start your business.

Can I have more than 12 hours of support?

The programme officially offers 12 hours of free business support. However, we understand that some clients may need additional assistance. If you’ve used your 12 hours and would like to attend extra workshops or access further support, please get in touch with us. We’ll do our best to accommodate your needs where possible.

What is on offer?

Once registered for support, you can access the following:

Can I have a 1-2-1 meeting with a business adviser?

A limited number of 1-to-1 sessions are available to help with starting a business and overcoming challenges that are not covered in our workshops. Please get in touch to request a 1-to-1 session.

More extensive 1-to-1 mentoring and coaching is available for eligible individuals through our Business Scale-up Programmes. To apply for this support, an additional application form is required.

South Gloucestershire Business Scale-up Programme

Bath & North East Somerset Business Scale-up Programme**

**Available only to residents and small businesses in the following areas: Twerton, Whiteway, Southdown, Snow Hill, Radstock, Midsomer Norton, Westfield, Farrington Gurney, Clutton, Temple Cloud, Pensford, Paulton, and High Littleton.

Why do you need my UTR/company number?

As this is a publicly funded programme, we need to ensure that the support is being allocated to eligible businesses registered in the UK. Seeing the UTR or CRN numbers enables us to check that public funds are being spent correctly. 

What grants can I access?
Our support is provided through our training sessions, we do not give out any grants.
Where does the funding come from?
Our support programmes are completely free. The funding for the 12 hours you can access comes from the UK government through the UK shared prosperity fund.
Thorbury High street in summer busy with people and shops open

South Gloucestershire Business Support service

This fully funded programme offers tailored guidance and training for aspiring entrepreneurs, small businesses, and sole traders from South Gloucestershire including some areas of North Bristol.

 

Find out more

Bath & North East Somerset Business Support Service

This free service is designed to help aspiring entrepreneurs, small businesses, and sole traders thrive.

With access to expert advice, 1-2-1 support, and workshops, we offer the resources you need to achieve your business goals and continue growing.

Learn more

Business Skills workshops

Our Business Skills Workshops cover a wide range of essential topics for aspiring entrepreneurs and small business owners.

Sessions include practical guidance on social media, e-commerce, marketing, finance, growth strategy, and more, equipping you with the skills to effectively manage and grow your business.

Find out more

What our clients are saying

Get In Touch

Customer Services
Tel: 08000418293
email: info@coolventures.co.uk

We take your privacy seriously. Please read our privacy notice and our cookies notice for more information.

Please also see attached our behaviour policy and complaints policy.

Registered address: 7 High Street, Chipping Sodbury, Bristol BS37 6BA
Company registration number: 07713005

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